The process

This isn't a resume review.
It's a qualification protocol.

Eight steps designed to surface real capability, not a polished profile. Every candidate passes all eight before you see their name.

01

Application Screening

B2+ English, 1+ year remote experience, U.S. timezone availability, role-specific experience check.

02

English Proficiency

Written test + 3-minute recorded video introduction. Minimum 75% to advance.

03

Technical Skills Test

Role-specific simulations. Intake candidates handle client scenarios. Sales candidates run live calls.

04

Live Video Interview

30-minute structured interview evaluating communication, problem-solving, and tech setup.

05

Background Check

Verification with last two employers. Fraud and legal history review.

06

DISC Assessment

Personality match to the role environment and team dynamics. Not a pass/fail, just a fit analysis.

07

Tech Setup Verification

Laptop age, internet speed (30/10 Mbps min), backup connection, UPS, webcam, all confirmed.

08

Candidate Presentation

A branded 1-page profile delivered to you. You select who you want to meet.

Every candidate passes all 8 steps.

Top 5% of applicants make it through

What comes with every hire

Accountability is built in.

KPI Framework

Performance metrics defined and configured before your hire starts, with accountability built in from day one.

60-Day Guarantee

If your hire does not hit the agreed KPIs within 60 days, we replace them at no additional cost.

Monthly Reviews

We check in every month to review performance, adjust targets, and keep the engagement on track.

NDA + Compliance Docs

NDAs and data protection agreements ready for legal and healthcare clients, signed before onboarding.

Talent levels

We match you to the right level.

1

Associate

1–2 years

Strong fundamentals, eager to grow within your systems.

2

Mid-Level

3–5 years

U.S. client experience, minimal ramp-up required.

3

Senior

5+ years

Domain expertise, can own a function independently.

4

Specialist

7+ years

Deep domain expertise, project ownership, and strategic thinking.

Ready to see who made it through?

Book a discovery call and we'll match you with qualified candidates based on your role, tools, and industry within 48 hours.