The staff add-on.For Answer, Close and Collect.

A dedicated, trained and certified professional on your hours, added to Answer, Close or Collect when your workload grows. Phone dispatch, estimates and quotes, job booking, your office: one place.

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01

The jobs we can fill.

One person, one job, on your hours. Add the one your week is missing.

  • A woman in a headset at a desk, on a call

    Receptionist

    Answers the phone, books the job

    Picks up every call, books the job into your open slots and sends the customer the confirmation text.

  • A technician at the front door handing a homeowner the paperwork

    Salesperson

    Estimates and quotes

    Follows up every open estimate and quote until the customer says yes or no, and signs the job.

  • Two people at a kitchen table going through the paperwork

    Bookkeeper

    Invoices and payments

    Sends the invoices and the reminders, tracks the financing and the insurance checks, and follows through until the money is in.

  • A man at his desk in the office on the phone

    Office assistant

    Permits, inspections, the schedule

    Keeps the permits, inspections and warranties on their dates, confirms appointments and tells the customer when a time changes.

02

Three ways to add a person.

Pick the one that fits your workload. Each one joins the plan you already have.

An owner on the phone at the kitchen table, going through the paperwork with his partner
  1. Your own person, certifiedThe spouse, the cousin, the office managerWe train and certify the person you already have, on the way your shop runs.
  2. Operator hoursAbout 10 hours a monthA certified operator works your queue.
  3. An operator seat20 hours a week, bilingualA dedicated, bilingual, certified operator on your hours.

When to add one

When the workload asks: more calls, estimates or invoices than your office can follow.

Where it fits

It joins any plan. It is never the place to start: every shop starts with Answer.

03

What comes with every add-on.

  • KPIs set before day one

    You know what good looks like before they start.

  • On your hours

    The person works the hours you set, in the tools your shop already uses.

  • A check-in every month

    We review performance and adjust targets with you.

  • NDA and compliance docs

    Signed before onboarding, ready before day one.

Start with Answer.

Every shop starts with Answer. When the workload grows, a trained and certified professional joins.

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