Your free Missed Call Audit
We show you how many calls rang out last month, at what hour, and what they were worth.
Free. A one-page report in 2 business days.
Start with the national numbers
The jobs your phone could be booking
Move the numbers to match your shop. The audit replaces them with your own call log.
Every call that comes in, answered or not.
Prefilled with the Plumbing average. Put in your own.
At risk each month
$24,900 to $44,600
14 to 24booked jobs
About 13 calls a week ring out with no voicemail. One week of calls, one line each. Red ones ring out with no voicemail, at the national rate.
About 27% of calls to home services businesses go unanswered, and fewer than 3% of those callers leave a voicemail (Invoca, 2024).
The next leaks: the estimates still open (Close) and 56.6 days to get paid (Collect).
How we got this
Your calls a week, times the share that ring out with no voicemail, times how often a call becomes a booked job, times 52/12 weeks a month, times your ticket. The range runs from a small shop's booking rate to your trade's typical rate.
| Calls that go unanswered | 27% | Invoca, 2024 |
| Of those, callers who leave no voicemail | 97% | Invoca, 2024 |
| Calls booked, shops under five techs | 24% | ServiceTitan call data, 2022 |
| Calls booked, typical rate for your trade | 43% | ServiceTitan call data, 2022 |
| Default ticket for your trade | $1,826 | Average plumbing ticket, SearchLight LSA data |
Jobs round to the nearest whole job and dollars to the nearest $100. Your audit swaps these national rates for your own call log.
About 14 to 24 booked jobs, $24,900 to $44,600 at risk each month.
What we need from you
30 days of call history. Any one of these.
Your carrier's call log
The CSV export from your phone carrier's portal.
A Google Voice export
If your business line runs on Google Voice.
Jobber or Housecall Pro
The call history from the software you already use.
Screenshots
Of your recent calls. We count those by hand.
Plus three answers: your trade, your average ticket and your business hours. If you do not know your ticket, we use the trade average and say so on the page.
What you get
Your calls, counted and priced.
- 1One page in 2 business daysA single OpScale page with your numbers, sent by email.
- 2The hour-by-hour pictureHow many calls rang out, at what hour, weekday against weekend, and how many came after hours.
- 3The dollar rangeWhat those calls put at risk each month, in booked jobs and in dollars, at your own ticket.
Book the call
Pick a time for 30 minutes.
The confirmation email tells you exactly what to send. Your page comes within 2 business days of your call history, and on the call we go through it together.
Your numbers: Plumbing, 50 calls a week, $1,826 average ticket. About 14 to 24 booked jobs, $24,900 to $44,600 at risk each month.
Book your audit call
30 min · Mon-Fri · 8-11:30 AM PT